Who is responsible
Mount Visual AS (organisation number 914 794 439), Damsgårdsveien 131, 5160 Laksevåg, Bergen, Norway, is responsible for the processing described here.
Kjetil Fjellbirkeland, Managing Director, is responsible for privacy. Questions go to hello@mountvisual.no.
When you contact us
When you use a contact form, we receive your name, email address and message, and the project or service you mention if you fill it in. We use this only to answer you and to follow up a possible assignment. The legal basis is our legitimate interest in answering enquiries and taking steps at your request before a possible agreement (GDPR Article 6(1)(f) and (b)).
The form sends your message as an email to hello@mountvisual.no. Your message and contact details are deleted within 14 days and are only visible to senior management. If you email us directly, the same applies.
If the enquiry becomes an assignment, we keep the correspondence we need for the project and our accounting obligations.
When you visit the website
Our hosting provider, Vercel, needs technical information such as your IP address, browser type and the page you request to deliver the website and protect it against misuse. This is our legitimate interest in running a secure website (GDPR Article 6(1)(f)). We do not use this information to identify you.
Fonts and scripts are served from our own website. We do not use social media plugins; the LinkedIn and Instagram links are ordinary links.
Statistics and ad measurement (only with your consent)
If you choose Accept in the cookie notice, we use Google Analytics to see how the website is used and how many enquiries come from our Google ads. Google Analytics then sets cookies and receives information about your visit, such as the pages you view, the device and browser you use, your approximate location and whether you came from one of our ads. The legal basis is your consent (GDPR Article 6(1)(a)).
If you choose Reject, or make no choice, no Google scripts are loaded and nothing is sent to Google.
When you send an enquiry, Google Analytics only records that an enquiry was sent and in which language. Your name, email address and message are never sent to Google.
We do not use your data for personalised advertising or remarketing. Statistics are kept for 14 months.
You can change your choice at any time with the Cookie settings link at the bottom of every page. If you withdraw your consent, we stop the measurement and delete the Google Analytics cookies in your browser.
Films from Vimeo
Our films are played from Vimeo. When a film is shown, your browser connects to Vimeo, which receives technical information such as your IP address. We use Vimeo's do-not-track setting, so Vimeo does not set tracking cookies or record your viewing for its own analytics. The legal basis is our legitimate interest in showing our work (GDPR Article 6(1)(f)).
Cookies and storage in your browser
- mount-visual-consent (local storage, until you change it): remembers your cookie choice. Necessary.
- mount-visual-motion (local storage, until you change it): remembers whether you paused motion and videos. Only set if you use the motion control.
- _ga and _ga_* (cookies, up to 2 years): Google Analytics statistics. Only with consent.
- _gcl_au (cookie, 90 days): connects an enquiry to a click on our Google ad. Only with consent.
Who helps us
These suppliers process personal data on our behalf under data processing agreements:
- Vercel Inc.: hosting of the website and the contact form. The contact form runs in the EU (Stockholm).
- Resend: delivery of contact form emails, from the EU (Ireland).
- Microsoft: our email (Microsoft 365).
- Google Ireland Ltd: Google Analytics, only with your consent.
- Vimeo.com Inc.: playing our films.
Some of these companies are based in the USA, or may access data from there. Transfers are protected by the EU–US Data Privacy Framework or the EU's standard contractual clauses.
Your rights
You can ask for access to the personal data we hold about you, and ask us to correct or delete it. You can also object to or ask us to restrict processing, and ask to receive your data in a portable format. Where we rely on consent, you can withdraw it at any time.
Contact hello@mountvisual.no. We answer within one month. If you think we handle your data unlawfully, you can complain to the Norwegian Data Protection Authority (Datatilsynet).
